Frequently Asked Questions (FAQ) – Best Bloom Buddy

Order Flowers Online with Confidence – Fast, Friendly, and Always Fresh 🌸

🌼 How do I order flowers on Best Bloom Buddy?

Ordering flowers with us is easy and international-customer friendly!
Here’s how to order online at Best Bloom Buddy:

  1. Browse & Select
    Explore our flower and gift collections, then select your favorite item.
  2. Fill in Delivery Details
    – Choose your preferred delivery date and time
    – Add a message for the card (optional)
    – Click “Add to cart” to add the item
    – To order more items, click “Continue shopping”
    – When ready, click “Check out”
  3. Enter Email & Recipient Info
    – Enter your email to receive order confirmation and special offers
    – Fill in the recipient’s address and contact details
    – Select your preferred payment method
  4. Receive Order Confirmation
    You’ll get a confirmation email after placing your order.
    If you don’t receive it or have questions, feel free to contact us via WhatsApp or LINE Chat — we’re happy to help!

For a step-by-step guide with images, visit our full guide here:
👉 How to Order Flowers Online in Thailand at Best Bloom Buddy

🌼 Do you offer same-day flower delivery in Thailand?

Yes, we provide same-day delivery in:

  • Bangkok
  • Metropolitan areas (Nonthaburi, Pathum Thani, Samut Prakan, etc.)
  • Major cities and tourist destinations such as Phuket, Hat Yai, Pattaya, Rayong, Nakhon Ratchasima, Khon Kaen, Chiang Mai, Chiang Rai, Phitsanulok, Sukhothai, Ayutthaya, and more.

Please note that:

  • Prices may vary by location.
  • Availability may differ depending on regional logistics.

📩 Feel free to contact us for delivery quotes or specific locations in Thailand.

🌼 Can you deliver flowers to a hotel or restaurant in Thailand?

Yes, we can deliver flowers to hotels, restaurants, offices, or other public venues across Thailand.
To ensure a smooth delivery, please provide the following details clearly when placing your order:

  • Full name of the recipient
  • Hotel or restaurant name (in English or Thai)
  • Room number, reservation name, or table booking reference (if available)
  • Phone number of the recipient or the venue’s reception

💡 Tip: Let the hotel or restaurant staff know in advance that a flower delivery will arrive for the guest, especially if it’s for a surprise.

Our team is experienced in handling deliveries to major hotels and venues, and we’re happy to help make your surprise special!

🌼 Can I send flowers from overseas to someone in Thailand?

Absolutely! Many of our customers live abroad and order flowers for loved ones in Thailand.
Our platform supports:

  • English-language interface
  • International credit and debit cards
  • Prompt customer support in both English and Thai

🌼 What payment methods do you accept?

We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard)
  • Thai bank transfers
  • PromptPay
  • TrueMoney Wallet

Unfortunately, we do not support PayPal at this time.

🌼 What time do you deliver?

Our regular delivery hours are from 08:00 AM to 09:00 PM (Thailand time).

✅ You may request a specific time for delivery.
If you need a delivery outside these hours, please contact us directly to check availability.

🌼 Can I request a custom bouquet?

Yes, we love creating personalized arrangements!
Whether it's for a birthday, wedding, condolence, or traditional Thai ceremony, you can contact us to discuss your ideal design. We'll help craft the perfect bouquet.

🌼 Do you deliver flowers on public holidays or weekends?

Yes! We deliver 7 days a week, including weekends and public holidays.
We’re always here to help you make someone’s day bloom.

🌼 I don’t speak Thai – can I still order flowers for someone in Thailand?

Absolutely! Best Bloom Buddy is designed for international customers.
Our website, customer service, and ordering process are all available in English.

We regularly help customers from the USA, UK, Australia, Singapore, and many other countries send flowers to loved ones in Thailand.

You can contact us anytime via:

We’re happy to assist in both English and Thai 🌸